tenniscanada
The Pro-Plunge seems like a good unit - here is where you can make it great:
1. On delivery, provide a link to get set up and running - a quick guide SPECIFICALLY for the unit purchased/delivered, in this case the pro-plunge. I had to search online youtube videos to figure out error codes and how to overcome. If i had a step by step guide - I wouldn't have had any issues.
2. Now that i've purchased a pro-plunge, i do not need any more promo emails to purchase a coldture plunge unit.
3. If you wish to send me maintenance tips, tricks and such - please ONLY send them to me for the pro-plunge. I don't need to know how to maintain the units I did not purchase - only confuses me.
4. With the shipment of the filters, I received some chlorine pucks - what are these for? where would I place them? do I need them? Healthy skin doesn't need a daily application of chlorine, or does it?
5. Use it every day I can - it's lovely and makes my day!
6. If you can make it a little quieter, that'd be a plus.
Firstly I am very happy with the product, barrel plus chiller. Tub is great, chiller works well heating the tub from 1 celcius to 11 in just over 2 hours. I had a couple of set up challenges, the instruction videos seem to cover the tub and the chiller as 2 separate things. There is no video showing how to link the 2 together
J'adore mon Pro Plunge .Esthétiquement il est magnifique mais sa plus grande qualité est de garder la température de mon bain à la température désiré et l’eau est toujours super claire grâce au sytème de filtration à l’ozone et le filtre . Le seul point négatif est le bruit que fait le compresseur mais avec la minuterie incorporé je le fais fonctionner seulement la nuit et l’eau au matin est toujours claire et à la bonne température.
Love my barrel light and now ordering the chiller pro! Customer Service is amazing!
Within 12 hours of reaching out I had a response from customer service to resolve my issue and were very receptive to suggestions to make customer troubleshooting easier
Very happy with the product
Loving my new chiller and tub from Coldture. Being an experienced plunger I have been looking to upgrade from my previous plunge and everything told me that Coldture was the move. So far it’s been a great experience from purchase to delivery to set up. I love the fact that they have good service and support and a 2 year warranty.
I am loving this Coldture Chiller & Tub! Quality is great! Really love how deep it is, and the chiller is very quiet. Easy setup, made well, and their customer service is top notch! Would definitely recommend Coldture, and will be purchasing more of their products!
After going through two other cold plunge products that were disasters, I found Coldture's classic tub and chiller pro. What a difference!
The Coldture chiller is high-powered, providing fast cooling. The tub is roomy, sturdy, and well-insulated! The "look" is classy, and it looks appropriate for the deck behind my high-end South Florida home.
The Coldture app allows me to set up a timer so the water is ready for my "first thing in the morning plunge," and I can manage it remotely - eg if I'm heading home from the gym and want to cool the water for an impromptu plunge.
In my previous attempts with other cold plunge products, support was non-existent. By contrast, with Coldture, when I encountered a set-up issue, Coldture's support responded within minutes. When the chat support could not resolve my issue, phone and video support took over within an hour. These guys jumped through hoops to get me up and running. Believe me, the support alone made me a super-fan!
Coldture has first-class support and a world-class product. If you are looking for a cold plunge, Coldture is THE ONE!
I absolutely LOVE my Ultra Barrel Light. It's been able to withstand the frigid temperatures and allow me to continue my plunges. Great product, great company, glad to be apart of the coldture family. - xArcticBeastx
I did quite a bit of research on the best plunge-chiller setups before deciding on this one, including DIY. I am thrilled with my choice. This is a well-conceived, well-constructed chiller. Very happy.
I received my tub and chiller after a lengthy wait. It took a little longer to set up than expected, and the videos and written material have some contradictions. When I found the online manual, it really cleared up my questions.
So far, everything is working perfectly, and the app and scheduling function have been very helpful. The water temperature is exactly what I set it to be based on a pool thermometer that I had from a previous cold plunge experiences.
What I like the most is that having such a good tub and chiller has minimized any reasons not to get my plunges in, as it’s always ready for you—no trips to pick up ice!
I ordered the culture, cold tub and a week later I was laid off. I had not taken delivery of it so they cancelled the order with no problems. Great service, looking to purchase in the future
From ordering to delivery and set-up, the Coldture experience has been outstanding. The Classic & Chiller Pro look great and keep the water clean and consistently cool ready anytime for a cold plunge. Thoroughly enjoying my Coldture cold plunge!
I took advantage of the black Friday sale to get the Coldture chiller pro for my cold plunge tub. I bought it because of the temperature range. It can cool my water to 37° or heat it up to 107°F. I live in Northern Virginia, US so our winters are not as extreme as other parts of the country but we can definitely get our share snow and freezing temperatures so I needed something that would keep my tub from freezing and the Coldture Chiller Pro fit the bill. This unit is beautiful and so very solid. It was easy to set up and I had one question for customer service and they got back to me quickly after I left a voicemail. It also came with free shipping from Canada to the US and this thing weighs 65 pounds so that’s just more added value. Coldture also has their own app which makes it easy to set a schedule, or see what the temperature is and adjust it remotely if I need to. Everything I needed came with the chiller and it was easy to set up.
I’m a very happy customer and definitely recommend Coldture’s ChillerPro.
The cold tub has been great I look forward to doing it every morning, it gets me me going and feeling great for the day
Great customer service, had a few leaks they sent me out a new hose right away and great tips on keeping the other attachments from dripping. Tub and chiller are working great!
The cold plunge experience is a daily event I look forward to when I’m not traveling. 5 minutes at 52F is a great start to feeling refreshed the remainder of the day. The Coldture chiller/ tub have worked flawlessly since I’ve owned it. I’ve plunged 26x in two months and look forward to many more. The only downside is the app, as it needs some serious work. Otherwise I’ve been happy.
Not that I didn't like my barrel, it was a great start, but the classic is so roomy and easy in and out. And it has been another great transition in my plunging adventure. COLDTURE has made my experience with this way of life so easy and positive. Thanks a bunch. I'll never stop plunging now. I'm hooked!
Super happy with my experience so far ..from Josh at sales to the support team helping me out through the problems I was experiencing during my set up ..once I got it going the plunging experience has been amazing so far a refreshing way to start the day !!! It’s been now about a week that I’ve been plunging and I already feel a huge difference , my energy levels have improved along with my mood , I haven’t been on my bike much this past week but the 2 rides I’ve done felt a lot better before and after the rides
I bought the light barrel and it’s been a game changer in my workout routine. Would highly recommend!!
Works great really high quality chiller/heater. Incredible company customer service was quick to respond to a question I had.
Initially I was not a fan of cold water. Since purchasing my Coldture barrel and pro chiller, I look forward to my daily morning plunge. I can feel the difference with my recovery between workout and reduced muscle soreness.
I recently purchased a Coldture cold plunge and chiller, and I couldn't be happier with my decision! The setup process was seamless—it was delivered to my house, and my handyman and I assembled it effortlessly. When I ran into an issue getting it to work, the support team was amazing. They promptly got on a video call with me, walked me through the troubleshooting process, and had it running in no time.
The barrel itself is lightweight and comfortable, and the instructional videos provided are clear, informative, and easy to follow. Taking a cold plunge every morning has boosted my energy levels and significantly improved my day-to-day well-being. I highly recommend Coldture to anyone considering a cold plunge. Their product and customer service are stellar!!
