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Explore and learn about what customers and professionals are saying about coldture

Based on 233 reviews
95%
(221)
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The Classic + Chiller Pro
Dan
FANTASTIC CHILLER // AMAZING CUSTOMER SERVICE *****

I ordered my Coldture Classic and Chiller Pro a few weeks ago. I had a bunch of questions before making what would be a big investment for me and Josh over at Coldture was fantastic, answering everything for me. I wasn’t an easy sell and have looked at a lot of options. I “took the plunge” (yup, sorry, had to!) The tub and chiller arrived and setup was a breeze with easy to follow videos. I set mine up immediately and got it running! First plunge was amazing. I did have an issue with the system, it was outside and snowing and the chiller froze overnight which was my fault and not the fault of the system at all. At the time I didn’t know what had happened because I am part moron so got in touch with the Coldture team and they immediately had me on FaceTime with one of their support team who spent an hour troubleshooting it all with me and got me all sorted. This was on a Sunday. No delays, incredible service and I couldn’t be a happier customer. The chiller is great I have tested it at a range of temperatures and it’s awesome. It’s weatherproof and has been in my outdoor gym here in Toronto since I got it. Super happy and could not give more props to Coldture and the team! Five Big Ones!!!

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The Pro Plunge
Jack Walton
Fantastic product!

I love my pro plunge! I thought the novelty might wear off after a week or two but I get in there every day and I just love it!

Love this tub.

So sturdy. Great size. Portable. High-quality materials. Top notch customer service. Looks great anywhere.
I highly recommend Coldture for your cold plunge needs!

S
The Classic + Chiller Pro
Scotty

This company is awesome, customer service is off the charts

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The Classic + Chiller Pro
Jason A
Incredible

Bought the Classic + chiller and it’s probably one of the best purchases I’ve made in a long time. Set up was easy, customer service is awesome and overall I’m very happy with the unit. Go out and buy it, you won’t be disappointed.

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The Classic + Chiller Pro
Arek
So glad I went with Coldture

Did a ton of research on cold tubs as there is a lot out there and it can be overwhelming. Ended up going with coldture based on the awesome reviews and speaking with a few people who had units themselves. Super happy with my purchase, process was very easy and it’s everything I expected plus more. My body feels absolutely incredible since I bought it and 100% recommend anyone who’s looking for a plunge to go with Coldture. You won’t be disappointed

IM HOOKED!!!!!

So I’ve been using the cold plunge for a little over a week and think I’m slightly addicted. The feeling once you get out is so good you want to do it every day. Aches and pains be gone. I love COLDTURE!

Perfect way to start the day. I only have the tub, but so far its been holding a consistent temperature. Would 10/10 reccommend to anyone looking to get into cold therapy

Fit and finish top notch.

Bought this to replace my Spartan Willpower tub and chiller after it leaked and couldn’t be repaired. Fed up I searched Canadian made cold tubs and ended up going with Coldture.

The fit and finish of the tub and chiller are incredible. Every last thing was taken into consideration. Zip up neoprene sleeves for the water lines, hand tightening hose attachments versus multiple brass threadings like other brands.

Unit has super sleek appearance and the installation of everything just leaves you saying wow.

On top of that absolutely incredible customer service.

One thing I loved was the shipping for the chiller originated in Canada. Not like Shinzou, China like my last chiller.

Love my New Chiller & Plunge!

I received my chiller and plunge and it was super easy to setup and it's been amazing to have consistent water temps when I plunge in the mornings! This has been a great buy for sure.

Impressed

I recently got the Coldture Cold Plunge Pro-Plunge, and I have to say, I'm really impressed. The design is super sleek and modern, really adds a cool vibe to my outdoor space.

The setup was a total breeze. I opted for the white glove delivery, and they took care of everything. They showed up, unboxed it, set it up, and made sure everything was good to go.

No stress at all. Overall, it looks great and was super easy to get up and running! Definitely recommend it if you're thinking about a cold plunge.

The Pro-Plunge seems like a good unit - here is where you can make it great:
1. On delivery, provide a link to get set up and running - a quick guide SPECIFICALLY for the unit purchased/delivered, in this case the pro-plunge. I had to search online youtube videos to figure out error codes and how to overcome. If i had a step by step guide - I wouldn't have had any issues.
2. Now that i've purchased a pro-plunge, i do not need any more promo emails to purchase a coldture plunge unit.
3. If you wish to send me maintenance tips, tricks and such - please ONLY send them to me for the pro-plunge. I don't need to know how to maintain the units I did not purchase - only confuses me.
4. With the shipment of the filters, I received some chlorine pucks - what are these for? where would I place them? do I need them? Healthy skin doesn't need a daily application of chlorine, or does it?
5. Use it every day I can - it's lovely and makes my day!
6. If you can make it a little quieter, that'd be a plus.

Great product, a couple of set up issues

Firstly I am very happy with the product, barrel plus chiller. Tub is great, chiller works well heating the tub from 1 celcius to 11 in just over 2 hours. I had a couple of set up challenges, the instruction videos seem to cover the tub and the chiller as 2 separate things. There is no video showing how to link the 2 together

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The Pro Plunge
Daniel Pare
A game changer!

J'adore mon Pro Plunge .Esthétiquement il est magnifique mais sa plus grande qualité est de garder la température de mon bain à la température désiré et l’eau est toujours super claire grâce au sytème de filtration à l’ozone et le filtre . Le seul point négatif est le bruit que fait le compresseur mais avec la minuterie incorporé je le fais fonctionner seulement la nuit et l’eau au matin est toujours claire et à la bonne température.

Love my barrel light and now ordering the chiller pro! Customer Service is amazing!

Coldture customer support

Within 12 hours of reaching out I had a response from customer service to resolve my issue and were very receptive to suggestions to make customer troubleshooting easier
Very happy with the product

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Water Chiller Pro
Jeremy Martens
Warm hearts, Cold Bodies

Loving my new chiller and tub from Coldture. Being an experienced plunger I have been looking to upgrade from my previous plunge and everything told me that Coldture was the move. So far it’s been a great experience from purchase to delivery to set up. I love the fact that they have good service and support and a 2 year warranty.

Amazing service, highly recommend

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Water Chiller Pro
Gabriella Silvi
Fantastic Tub & Chiller

I am loving this Coldture Chiller & Tub! Quality is great! Really love how deep it is, and the chiller is very quiet. Easy setup, made well, and their customer service is top notch! Would definitely recommend Coldture, and will be purchasing more of their products!

First-Class Support for a World-Class Product

After going through two other cold plunge products that were disasters, I found Coldture's classic tub and chiller pro. What a difference!

The Coldture chiller is high-powered, providing fast cooling. The tub is roomy, sturdy, and well-insulated! The "look" is classy, and it looks appropriate for the deck behind my high-end South Florida home.

The Coldture app allows me to set up a timer so the water is ready for my "first thing in the morning plunge," and I can manage it remotely - eg if I'm heading home from the gym and want to cool the water for an impromptu plunge.

In my previous attempts with other cold plunge products, support was non-existent. By contrast, with Coldture, when I encountered a set-up issue, Coldture's support responded within minutes. When the chat support could not resolve my issue, phone and video support took over within an hour. These guys jumped through hoops to get me up and running. Believe me, the support alone made me a super-fan!

Coldture has first-class support and a world-class product. If you are looking for a cold plunge, Coldture is THE ONE!

Amazing Product

I absolutely LOVE my Ultra Barrel Light. It's been able to withstand the frigid temperatures and allow me to continue my plunges. Great product, great company, glad to be apart of the coldture family. - xArcticBeastx

very pleased

I did quite a bit of research on the best plunge-chiller setups before deciding on this one, including DIY. I am thrilled with my choice. This is a well-conceived, well-constructed chiller. Very happy.

Great product, pricey

I received my tub and chiller after a lengthy wait. It took a little longer to set up than expected, and the videos and written material have some contradictions. When I found the online manual, it really cleared up my questions.

So far, everything is working perfectly, and the app and scheduling function have been very helpful. The water temperature is exactly what I set it to be based on a pool thermometer that I had from a previous cold plunge experiences.

What I like the most is that having such a good tub and chiller has minimized any reasons not to get my plunges in, as it’s always ready for you—no trips to pick up ice!

Easy return process

I ordered the culture, cold tub and a week later I was laid off. I had not taken delivery of it so they cancelled the order with no problems. Great service, looking to purchase in the future

Coldture is EXCELLENT!

From ordering to delivery and set-up, the Coldture experience has been outstanding. The Classic & Chiller Pro look great and keep the water clean and consistently cool ready anytime for a cold plunge. Thoroughly enjoying my Coldture cold plunge!